Here are some frequently asked questions that provide useful information about your appointment.
How far in advance do I need to book my appointment?
Typically we book 1 to 2 weeks in advance for a Saturday or Sunday appointments. Book early to guarantee a spot - weekends are in high demand, and we only offer appointments to one bride in store at any time.
What do I need to bring, and do I need to wear special undergarments?
We do recommend bringing/wearing a strapless bra to try on with our strapless gowns, and please ensure your wear light/nude undergarments. You may also wish to bring a pair of heels in a height that is close to what you envision wearing on your wedding day.
What is the price range of your collection?
Our gowns start at $900 for shorter styles and top out at $3200 for full-length gowns. There is large assortment of styles in between.
How long does it take to receive a gown after ordering?
Our collections typically require 3 to 4 months for standard production - some collections are also "quick ship friendly" with 1-6 week turnaround as a standard option. Rush requests are always accommodated wherever possible. Getting married in 3 weeks and still don't have a wedding dress? You may still be able to get a brand new gown rather than buying a used sample off the rack. Just let us know at the start of your appointment, and we will guide you to collections that we know we can order in quickly for you.
Do you offer in-house alterations?
We do not offer in-house alteration services, however, we are happy to provide a list of expert seamstresses in the GTA that do excellent work.
Do you carry any local or Canadian designers? Where are your collections from?
We do! Canadian couture bridal designer Truvelle, designed and manufactured Vancouver.** Our other collections are typically ordered in from New York and California.
How many people may I bring to my appointment?
In order to make the process of finding your gown a less stressful and overwhelming experience, we do recommend limiting your group to a maximum of 3 guests. More than that means that differing opinions can add confusion and frustration to what should be a fun and happy time. Many of our brides prefer to come in for an initial appointment by themselves, or perhaps with one trusted friend. Then, when the selection has been narrowed to 2 or 3 styles of interest, coming back for a second appointment with additional guests to help make the final selection is very useful.