Frequently Asked Questions

It’s Sash & Bustle’s mission to give brides a fun and enjoyable experience. Here are some useful tips about your appointment.

Do I need an appointment?

Yes! We operate by appointment only and have a dedicated stylist working with each bride and bridal party. We are an intimate boutique and are unable to accommodate walk-ins. Please click on the home page to book an appointment and schedule your bridal, bridesmaid, or accessories styling appointment.

How long is an appointment?

Each bridal and bridesmaid appointment runs for approximately 75 minutes. We find this is a perfect amount of time to browse the collection of dresses and get settled in the boutique for your Sash & Bustle experience. To help us make the most of your appointment, visit the Designers section of our website to see photos from our curated collection and make a list of your “must-try” designers.

We reserve 30 minutes for accessories styling appointments.

When should I order my wedding gown?

We find it most comfortable to order your gown 7-10 months prior to your wedding day. The bridal gowns are made to order and take 4-6 months to produce. When factoring in alteration time it can take up to 6-8 months to have your gown in-hand and fitting perfectly for the big day. That said, we do accommodate rush requests whenever possible. Please let us know if you have a tight timeline before your wedding and we’ll guide you to collections that we can order quickly. Rush fees may apply.

Will I need alterations?

We order the dress in as close to your size as possible, but in most cases a wedding gown will need alterations to give you the perfect, tailored fit.

Do you do alterations in house?

We do not offer in-house alteration services. We are happy to provide a list of expert seamstresses in the GTA that do excellent work. We have also been working on a national and international list of recommended seamstresses for all of you out of town brides-to-be!

What are the sample sizes in store?

Sash & Bustle’s sample gowns range from size 6 to 22. We do our best to buy average sizing to be able to fit as many women as possible. Many of the designers offer sizing up to size 24 – 28, but not all of them.

What is the price range of your bridal collection?

Our gowns start at $1,800 and top out at $6,900. On average the Sash & Bustle bridal gowns range between $2,500 and $3,700.

What do I need to bring, and do I need to wear special undergarments?

We recommend that you bring a strapless bra and wear light or nude undergarments. You may also wish to bring a pair of heels.

Are shoes allowed inside the boutique?

No outdoor shoes are allowed inside the boutique – we want you to feel at home while also keeping our beautiful white gowns as clean as possible for bridal fittings! We provide cozy slippers, and you are welcome to bring in your own if you wish.

Are food and beverages allowed inside the boutique?

Food and coffee are not allowed inside the boutique beyond the reception area. We offer herbal tea and water for refreshment.

What is a trunk show?

A trunk show is a special event when our boutique features a specific designer’s entire or latest collection for a limited time. Often the designer attends in person, and sometimes lucky brides can be eligible for discounts! To visit a trunk show, please browse our events page to see all of the upcoming trunk shows. See our blog on “Everything You Need to Know About a Trunk Show” HERE !

Is your boutique wheelchair accessible?

Yes, our boutique is wheelchair accessible with the exception of our downstairs den. We recommend making a special request prior to the appointment.

Is there parking near by?

Metered parking is available on Queen Street East during non-rush hour periods, just steps away from our front door. During rush hour Monday-Friday between 4pm-6pm, please park on the North side of Queen Street, or on adjacent side streets, which provides complimentary 3 hour parking.


779 Queen Street East
Toronto, Ontario M4M 1H5

Tel. (647) 340-5850


Note that appointments are always necessary.


More ways to follow Sash & Bustle


Our Story
The Collection
Our Real Brides
Press & Media
Contact Us


779 Queen Street East
Toronto, Ontario
M4M 1H5

Tel. (647) 340-5850


Please note that appointments are always necessary.